Our website sends out emails to you for various purposes. For example, when you have completed an order, it will send you an email with your order information, including course redemption codes, etc. At other times, you may forget your password and will want to reset your password. The site will send you an email with instructions on resetting your password.

If you do not receive these emails, it will be because either your browser or email client mistook it for spam and sent it to your spam folder, or your IT network's security protocols likewise mistook this email for something dangerous (it's not).

Here is a helpful resource with information about how to whitelist our email address to prevent this from happening. https://blog.hubspot.com/marketing/email-whitelist